We start the legal process any time after 90 days from handing over if no payments were received. We start by assessing the possibility of recovery including the financial position and assets of the debtor.
There is mandatory registered mail that needs to be sent before we can issue a summons. This is essential as it forms part of the legal requirements by the courts. Every attempt to make contact with the debtor must be explored and if the debtor avoids any contact we will send our field collectors to investigate and report back to the office.