Only the circumstances of the debtor will determine what the turnaround time will be for payment and varies from one to another. If the debtor voluntarily agrees to a payment plan, payment will be made to you monthly as we receive it accompanied by a detailed statement and payment. We will deduct the collection commission and pay over the balance to you.

All debts follow the debt collection processes for up to 90 days and then are processed for legal action if no payment was received to comply with section 129 of the National Credit Act, 34 of 2005.

Monthly progress reports are sent via our Reporting Department to all clients that have active accounts.

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